Two Hoosiers Cyclery guarantees total satisfaction and offers an industry leading return policy.
New, unused gear can be returned within 90-days of purchase for a full refund. New, unused gear must be returned unharmed and in the original retail packaging. This excludes gear such as bikes and frames. Used, undamaged gear such as bikes and frames may be returned within 30-days and will be issued store credit.
Returns for products damaged due to buyer negligence or abuse will not be accepted. For online purchases, the buyer must arrange for and pay return shipping. Please carefully package your returns. It is the buyer's responsibility to pay costs related to the repair of returned items damaged in shipping due to poor packaging.
Bicycle Deposits are refundable for in store credit only.